Welcome to The Rope Shack, your trusted provider of yacht ropes and related marine accessories. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before placing an order with us.
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Product Information and Use
a. Accuracy: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all product descriptions or content on our website are accurate, complete, reliable, current, or error-free.
b. Use: Our products, including yacht ropes and marine accessories, are intended for use in marine environments. It is the responsibility of the customer to ensure that the products are suitable for their intended use and comply with any relevant safety regulations or standards. -
Ordering and Payment
a. Placement: By placing an order on our website, you agree to provide accurate and complete information about yourself, including your billing address, shipping address, and payment details.
b. Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or fraudulent activity.
c. Payment: Payment for orders must be made in full at the time of purchase. We accept payment via credit/debit cards and PayPal. -
Shipping and Delivery
a. Shipping: We will ship your order to the address provided during checkout. Shipping costs and estimated delivery times will be specified during the checkout process.
b. Delivery: While we make every effort to ensure timely delivery of your order, we are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.
c. International Orders: For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer. -
Returns and Refunds
a. Policy: We accept returns of unused and undamaged products within 30 days of delivery. To initiate a return, please contact our customer service team for instructions.
b. Refunds: Refunds will be issued to the original payment method used for the purchase, minus any shipping charges or restocking fees, once the returned product has been received and inspected.
c. Exclusions: Customized or personalized products may not be eligible for return unless defective or damaged upon arrival. -
Intellectual Property
a. Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of The Rope Shack and protected by Australian and international copyright laws.
b. Use of Content: You may not reproduce, distribute, modify, display, or create derivative works of any content from our website without our prior written permission. -
Limitation of Liability
a. Disclaimer: To the fullest extent permitted by law, The Rope Shack disclaims all warranties, express or implied, regarding the use or performance of our products.
b. Limitation: In no event shall The Rope Shack, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or website. -
Governing Law
a. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia. -
Changes to Terms
a. Modification: We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with The Rope Shack, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at info@theropeshack.com.au.